Your Information Is Safe With Us

520bd Privacy Policy — How Your Information Is Kept Secure

We believe privacy is a right. This page clearly sets out where your personal data goes, how it is stored, and who can access it.

Last updated: January 2026 · Version 2.4

Our Commitment to Privacy

How 520bd Keeps Your Information Secure

End-to-End Encryption

Every transaction and personal detail you share is protected by bank-grade 256-bit SSL encryption — virtually impossible for hackers to crack.

Data Never Sold

520bd never sells your personal data to advertisers or third parties. Your information is used solely to operate the platform.

Minimal Data Collection

We only collect what is genuinely necessary. Gathering unnecessary data goes against 520bd's policy.

International Standards

520bd operates in compliance with GDPR and international data protection standards. Users in Bangladesh receive world-class data protection.

Right to Deletion

You can request deletion of your data at any time. Unless required by law, it will be removed within 30 days.

Immediate Breach Notification

In the event of a data security incident, 520bd is obligated to notify affected users within 72 hours.

1. What Data We Collect

When you create and use an account on 520bd, we may collect the following information. The reason each category is needed is outlined below:

Identity Information:

  • Name, date of birth, nationality.
  • National ID or passport number (for KYC verification).
  • Scanned photo ID (only during verification).

Contact Details:

  • Mobile number (for OTP and urgent notifications).
  • Email address (for account-related notifications).
  • Residential address (applicable during KYC verification).

Financial Information:

  • BKash/Nagad/Rocket number (for processing transactions).
  • Deposit and withdrawal history (for financial records).

Usage Information:

  • Betting history and preferences.
  • IP address and device information collected at login.
  • Time spent on the site and which pages you visited.
Please Note: 520bd retains only the data that is strictly necessary for platform operations and legal compliance.

2. How We Collect Your Information

We collect data through several methods, which are:

Provided directly by you
In-app / web usage
Cookies
During the KYC process
  • Directly from you: During registration, profile updates, KYC document uploads, and when contacting support.
  • Automatically: Via log data, cookies, and analytics tools while using the site or app.
  • From third parties: Transaction confirmation data from payment gateways and identity verification results from KYC providers.

3. How Your Data Is Used

520bd uses your data for the following purposes:

  • To create and manage your account.
  • To provide betting services — accepting bets, settling results, and processing payouts.
  • To process payments and confirm financial transactions.
  • For KYC verification and anti-money laundering compliance (legal obligation).
  • To provide customer support.
  • To ensure platform security and detect fraud.
  • To inform you of relevant offers and bonuses, where you have given your consent.
  • To improve the platform — through aggregated and anonymized data analysis.
Straight Talk: Your betting history and financial data are never used for advertising purposes.

4. Who We Share Your Information With

520bd does not sell your data. However, limited data may be shared in the following circumstances:

  • Payment Providers: bKash, Nagad, Rocket — used solely to complete transactions.
  • KYC Verification Service: Accredited provider for identity and age verification.
  • Technology Services: Cloud hosting, security and analytics tools — all under strict confidentiality agreements.
  • Law Enforcement: When required by a valid legal order or directive from a gaming commission.

In each case above, only the minimum necessary information is shared. Under no circumstances is the full database or any additional data provided.

5. Cookies & Tracking

520bd uses cookies. Cookies are small files stored in your browser that help the site recognize you. Below is a breakdown of the types of cookies we use:

Optional cookies can be disabled at any time through your browser settings. However, disabling essential cookies may cause some site features to stop working.

6. Data Retention & Security

520bd follows these measures to keep your data secure:

1
Encryption

All data is stored encrypted at rest. TLS 1.3 is used for data in transit.

2
Access Control

Only authorised staff can access your information, and only when required for their work.

3
Regular Audits

Third-party security experts conduct regular audits of 520bd's systems.

4
Data Retention Period

Data for active accounts is retained while the account remains open. Once closed, it is deleted after 5 years unless retention is required by law.

5
Backup & Recovery

Data is backed up across multiple secure servers to prevent loss in the event of an incident.

7. Your Rights

520bd respects your right to privacy. You have the following rights:

Right to Access Data

You may request to know what data we hold about you.

Right to Rectification

You have the right to request corrections to any inaccurate information.

Right to Erasure

Your data can be deleted where there is no legal obligation to retain it.

Right to Access

Request an export of your data in a portable format.

Right to Restrict Processing

Request to restrict the use of your data for specific purposes.

Marketing Opt-Out

You can opt out of promotional messages at any time.

To exercise any of these rights, email us at [email protected]. We typically respond within 30 days.

8. Protection of Minors' Information

520bd is strictly for users aged 18 and above. We do not knowingly collect or store data from anyone under 18.

Date of birth is verified at registration. If a user is later found to be under 18, their account will be immediately closed and all collected data will be deleted.

If a parent or guardian discovers that their child has registered an account on 520bd, please contact us immediately at [email protected].

9. International Data Transfers

520bd's servers are located in multiple countries, so your data may be processed outside Bangladesh. In such cases, we ensure that:

  • The destination country has adequate data protection laws or safeguards in place.
  • Strict confidentiality agreements are in place with all third parties.
  • Servers are operated in accordance with international standards (ISO 27001 or equivalent).

10. Policy Changes

520bd may update this Privacy Policy as technology and regulations evolve. When changes are made:

  • The date and version number at the top of this page will be updated accordingly.
  • You will be notified by registered email or SMS at least 7 days before any significant changes take effect.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

11. Contact Us

For any privacy-related questions or requests, contact 520bd's data protection team:

Email: [email protected]
General Support: [email protected]
Response Time: Typically 3–5 business days · Urgent matters within 24 hours

Your Data is Safe — Get Started with Confidence

Your privacy is our top priority at 520bd. Register today and enjoy a secure betting experience.

Frequently Asked Questions

Age Restrictions & Cricket Betting FAQs

No, you cannot. 520bd is strictly for users aged 18 and above. This is not a formality — it is a firm rule that we enforce for both legal and ethical reasons. Your date of birth is verified at registration, and age is confirmed again during KYC using your NID or passport. If someone registers with false information and is later found out, the account will be closed immediately, all balances will be forfeited, and the relevant authorities may be notified. You're welcome when you turn 18.

To start betting on cricket, log in to your account and select the "Cricket" section from the menu. You'll see a list of all upcoming matches, including international fixtures and the IPL. Click on the match you want to bet on and the odds panel will open on the right. The simplest bet is "Match Winner" — just pick the team you think will win. Click on the odds to add the selection to your bet slip, enter your stake, and confirm. For in-play betting, go to the "Live" tab where you'll find real-time odds for ongoing matches. Visit our Sports Betting page for detailed strategies and tips.
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